My Subscriptions have not renewed even though I have recurring payments setup?

Modified on Mon, 27 Jul 2020 at 11:30 AM

If your subscriptions payment has not been taken, there is a chance your card was declined for some reason.

We would advise you check with your bank that everything is correct on your card.

If so, you may then simply remove and re-add your card details to our system to attempt subscription payment again.

Please see the below article on how to re-add your card details: 

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