Frooition - Getting Started Guide

Modified on Fri, 09 Feb 2024 at 04:24 PM

This getting started guide will cover everything you will need to know to get you up and running with the Frooition software, from logging in, to listing a template to eBay.


How to Login

To access the Frooition software, click HERE.

You would have received your Username and password via email when your account was originally created.

The first time you log into the Frooition software, you will be required to change your password to something more memorable and secure. Simply follow the on-screen instructions.


Lost your Login?

If you cannot find your login details or have forgotten your password you can use the 'Forgot Password?' link. Simply click HERE for instructions if you need help.

Completing your Account Profile 

Ensuring you have up-to-date details within your Frooition account is vital to make sure we can always give you the best help and advice. If your details are correct we will always be able to get hold of you if you open a support ticket within our help centre.

You can access this within your account under My Account > My Profile and select Edit Profile.

Updating Your Subscriptions 

The Frooition Essential subscription covers the constant dynamic delivery of your custom design templates, including dynamic categories and cross-promotion areas. Every time one of your products is viewed, the Frooition software dynamically delivers all CSS and graphics and handles all the API calls, which gives your listings a great professional look and feel through advanced design and functionality. Also included in this fee is a bandwidth allowance for the delivery of the code and graphics, as well as access to our software to list directly to eBay.

For more information on our subscriptions, click HERE.


If you need to grab a copy of your invoice/s, you can access them by navigating to My Account > My Invoice History within your Frooition account.

Store/Listing Categories

One of the valuable features of a Frooition design is the dynamic categories across listings. The technology we have built allows our sellers to update categories on eBay and have them instantly synced across every live item, saving weeks of work with every update. 

You can find out how to manage your eBay Store Categories via the Frooition software HERE.

Template Settings

There are many different settings you can toggle and play with to make your template even more personalised for your needs. Whether you want to switch off your image gallery or set up your listing template to work with your third-party tool. You can even add your own HTML to specific areas in the template! For more information, click HERE.

Seller Information Tabs 

Seller Information Tabs are a great place to add extra information for your customers to see, whether it be an 'About Us' section to tell your customers about your business or if you wanted to outline payment and shipping terms. Want to update your seller information tabs? Or just generally need to fill them in? Our Seller Information Tab guide will help you out.

Cross Promotion Rules Setup

These rules can be set up within your Frooition account, the main purpose of these is to help boost your sales by promoting the relevant or related items straight from inside your live product item descriptions. We advise using our Cross Promotion step-by-step guide in order to help get yours set up and increase product exposure, maximizing the chance of sales. 

How to list to eBay and apply the design template

There are many ways that you could list your items to eBay and include your brand-new template design. It is up to you to choose which way is best and easiest for you. We believe the following options may be helpful:

This option will allow you to keep every aspect of listing your item inside the Freedom tool. Every item listed straight from our tool will automatically have a template applied when it goes live. If this is the option you would like to use to list, click the heading for a step-by-step guide.

With this method, you can list your item to eBay in any way you see fit. Such as from another listing tool or eBay itself. (Just make sure everything is in mostly plain text, as broken HTML descriptions at this point could cause issues when applying the template). Once you have your item live on eBay, our software will automatically add a template to your listings. For more information on how to use this method please click the header.

  • List via a 3rd Party Listing Tool Setup

    The Frooition software also allows you to integrate your design with 3rd party eBay solutions such as Channel Advisor, Inkfrog Open, Sixbit and many more! These systems use template tags such as {{TITLE}} this is then replaced by the software for each individual title at the point of listing. Check out our guide on how to get everything set up by clicking the header link.

How to use the Bulk Revision tool

As previously mentioned, Bulk Revision can be used to add and remove templates from your live items, however, it has many more functions available. You can amend a range of things on your listings in bulk, including the following: 

  • Frooition design 
  • Update your Seller Information tabs 
  • Title find and replace 
  • Sub-title find and replace 
  • Description find and replace 
  • Add to description 
  • Returns policy 
  • Start Price 
  • Buy it now Price 
  • Reserve Price 
  • Quantity 
  • Handling Time 
  • PayPal e-mail address 
  • Item condition 
  • Extended Holiday Returns 
  • eBay Motors - Parts Compatibility 
  • eBay Motors - Motorcycle parts compatibility 
  • eBay Motors - Boat parts compatibility 
  • eBay Motors - Remove parts compatibility
  • eBay UK - Parts Compatibility 
  • eBay UK - Remove Parts compatibility 
  • eBay Australia - Parts Compatibility 
  • eBay Australia - Remove Parts Compatibility 

Check out some of our guides on how you can use the Bulk Revision tool to amend your live eBay listings in one go HERE.

Knowledge Base and Support

Is something not explained in this guide? Why not check out our Knowledge Base where you can find many different solutions and guides? If you are still struggling, feel free to open a support ticket via your account and a member of our team will be happy to assist you. For a guide on how to raise a ticket, click HERE.

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